Hello,*I wrote to you recently - at the Amazon website and never got a reply.*The reaso...

GetHuman2525963's Account Issue with Amazon from March 2019

Help with my Amazon issue
The issue in GetHuman2525963's own words
Hello,*I wrote to you recently - at the Amazon website and never got a reply.*The reason I wrote was to ask you to remove my friend's credit card name*and info from my account ******@***.com**My friend asked me to order an exercise tape for her while I was online. I*gave a credit card number belonging to (Elaine Gates) at her request when I*did an order for her. I called after that to ask that the credit card*info and her name be removed from my account - after I ordered for her.*I forgot all about it until I recently went to your website to buy a couple*of my books that are published through KDP. When I went to give MY credit*card number it showed Elaine Gates card.* I canceled my book order*immediately*. That is when I wrote you from your web-page asking *that you*delete her credit card info and name, so I could use my own credit card.**I have not heard back from you telling me that her info. was removed.**Please confirm that it was.**I will wait for your reply.*Thank you*Judith Johnson Kypta
GetHuman2525963 did not yet indicate what Amazon should do to make this right.
I have an issue with Amazon too
How GetHuman2525963 fixed the problem
We are waiting for GetHuman2525963 to fix the problem and share the solution with the rest of us customers.
Please help with my Amazon issue
Do you have a customer issue as well?
We can help you get Amazon's attention and get better help faster. Tap below to get started.
Having Amazon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Account Issue
Reported by GetHuman2525963
Mar 28th, 2019 - a mon ago
I have an issue with Amazon too
Seen by 4 customers so far
Similar issue to 143863 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address
GetHuman2525963 started working on this issue
Mar 28th 2:53pm
GetHuman2525963 indicated the issue is not fixed yet.
Mar 31st 6:43pm