Hello,*I wrote to you recently - at the Amazon website and never got a reply.*The reaso...

GetHuman2525963's Account Issue with Amazon from March 2019

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The issue in GetHuman2525963's own words
Hello,*I wrote to you recently - at the Amazon website and never got a reply.*The reason I wrote was to ask you to remove my friend's credit card name*and info from my account ******@***.com**My friend asked me to order an exercise tape for her while I was online. I*gave a credit card number belonging to (Elaine Gates) at her request when I*did an order for her. I called after that to ask that the credit card*info and her name be removed from my account - after I ordered for her.*I forgot all about it until I recently went to your website to buy a couple*of my books that are published through KDP. When I went to give MY credit*card number it showed Elaine Gates card.* I canceled my book order*immediately*. That is when I wrote you from your web-page asking *that you*delete her credit card info and name, so I could use my own credit card.**I have not heard back from you telling me that her info. was removed.**Please confirm that it was.**I will wait for your reply.*Thank you*Judith Johnson Kypta

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Amazon

Account Issue
Reported by GetHuman2525963
Mar 28th, 2019 - 2 years ago
Fixed
Seen by 4 customers so far
Similar issue to 143863 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address

Timeline

GetHuman2525963 started working on this issue
Mar 28th, 2019 2:53pm
GetHuman2525963 indicated the issue is not fixed yet.
Mar 31st, 2019 6:43pm

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