To Whom it may concern,**It was a difficult process trying to submit documents for veri...

GetHuman-peggytan's customer service issue with Amazon from March 2019

4 views | 142647 similar | 0 following
Help with my Amazon issue
Next: our robot will wait on hold for GetHuman-peggytan to get a Amazon rep on the line!
Always use the GetHuman Phone to call Amazon. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-peggytan's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-peggytan may need:
Email address on the account, Order number, Name on the account, and Billing address
The issue in GetHuman-peggytan's own words
To Whom it may concern,**It was a difficult process trying to submit documents for verification for non US seller. After a few attempts, I received an approval from amazon and I can log into the seller page. When I log into the seller page, I noticed that the subscription*amount $**.** was indicated. The strange thing is during the signing up process,*I didn't have a choice to choose my plan.*What I know is as a starter we can choose to pay a fee or do not need to pay until the item is sold. So, I just leave it as it was because I can start selling my items and earn back.**Before I get to familiarise with the setup and learn more about the content, while I was reading, I discovered that my*seller account was suspended and I immediately*wrote in for clarification. The next day, my credit card statement indicated that Amazon payment $**.** was paid. Can I know why Amazon made me pay and in other hand suspended*account. If my documents was not valid or supporting... why I received*an approval as seller?*Is this Amazon's normal practice to charge foreigners like that (just make us pay for nothing)? I'm really shocked.**Also, all in-coming messages from Amazon was so 'fake' and it was like a computer generated one... didn't answer my questions and keep asking for supporting documents to prove that it is a valid credit card on file. The question is if it is not a valid credit card, the deduction of $**.** would not happen. What's happening? Amazon customer service is the worst I ever encountered.**I'm so disappointed and I've paid for all these headaches. I'm requesting to refund my money and close my account immediately.**Please don't ask a robot to answer my questions and please solve this matter as soon as possible. I want to liaise with human.**Very disappointed.**Peggy Tan.****ps: I also wrote to *****@***.com

GetHuman-peggytan did not yet indicate what Amazon should do to make this right.

How GetHuman-peggytan fixed the problem

We are waiting for GetHuman-peggytan to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Amazon's attention and get better help faster. Tap below to get started.
Having Amazon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-peggytan fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-peggytan
Mar 26th, 2019 - 4 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 142647 others
0 customers following this


GetHuman-peggytan started working on this issue
Mar 26th, 2019 1:16am

Moving? We Make It Easy.

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call anytime: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies