I have * parcels that UPS was scheduled to pick up on ****. They showed up because I fo...
GetHuman-soba's customer service issue with Amazon from February 2019
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The issue in GetHuman-soba's own words
I have * parcels that UPS was scheduled to pick up on ****. They showed up because I found * shipping labels in my USPS mail box (not allowed) but they left the packages behind. I spent * hours organizing the parcels- finding appropriate boxes, taping *securing them (amazon didn't supply as many boxes as I needed to return, * box for * items ruined from bad packing & bad delivery) putting my own paid for Avery Tru Block shipping labels over the old Amz shipping labels, printing out * RMA w*Tracking numbers and taping to box AND then scotch taping my Hand Written Note listing the last * *'s of Tracking @ top right corner of boxes for easy ID as UPS drivers have requested. It's a lot of work for a low income, disabled senior. Especially since I'd needed every single thing in those * orders and a terrible time consuming, expensive inconvenience to send back. I stood out in a snowstorm DISABLED SENIOR to organize these parcels for the Driver. I didn't kow if UPS picked up on Sundays or Federal Holidays or during snow storms. I waited all day, again, for the doorbell to ring. At * PM I took my service dog out for a pee. I came home, wiped the snow off the boxes and gave up on UPS. I noticed that my mail box had been disturbed. I looked inside to find * UPS Shipping Labels for the packages I'd so arduously worked on for their pickup convenience. I'm so fed up with Carriers' Drivers not following instructions writtin on the shipping labels (are they literate ?) and making my life a wasted mess, then having to return everything to Amazon almost every order because of sloppy, terrible packing and Ignored Delivery Instructions, I'm ready to End my Prime Membership. I'm that fed up.
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