Message From Customer Service*Hello Christine.**Ryan here from the Amazon Escalations T...
GetHuman2227214's customer service issue with Amazon from February 2019
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The issue in GetHuman2227214's own words
Message From Customer Service*Hello Christine.**Ryan here from the Amazon Escalations Team.**Many thanks for getting back in touch with us today, it was a pleasure talking with yourself and husband John.**As explained during our call, I've gone ahead and cancelled the Prime subscription that was on your other account but in which you didn't have access to.**On the back of that, I've also requested a full refund off the both £*.** Prime subscription charges and they'll be processed back on to your card within *-* business days.**Once the refund has been completed on our end and sent to your bank I'll then go ahead and deactivate all payment cards and addresses on this other account and fully close it as requested.**When closed, it can take up to ** hours for it to be completely inaccessible but rest assured this will be done.**I hope this helps but should you have any further issues*questions, please don't hesitate to let us know and we'll be happy to assist you further.**Take care and have a great weekend!**This email was dated the first of February, yet nothing has happened. The monies have not been refunded to my credit card. Can you please rectify this, it's causing me a lot of concern.* Christine Gibson
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