I ordered a Korg PS* momentary switch pedal from exborders. There is a company called...

GetHuman-yuktaadh's customer service issue with Amazon from December 2018

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The issue in GetHuman-yuktaadh's own words
I ordered a Korg PS* momentary switch pedal from exborders. There is a company called "Aramex", they sent me an SMS that my shipment from Amazon is on the way to India, but I need to fill the government issued KNOW YOUR CUSTOMER document. I filled it up, gave my details of PAN card and driving licence. As soon as I filled it they instantly sent me another sms that my form is attached and stored at secured database of Aramex. But again I got the sms to fill the KYC form next day. I again filled it, and again I got the sms that it was submitted. But next day again I got the sms to fill the KYC form. And I am getting it repeatedly. I called to there customer care number and told the representative about all this and he said that they can't help, and I will have to contact Amazon itself. Please help to solve this issue. Thank you.
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Customer service issue
Reported by GetHuman-yuktaadh
Dec 6th, 2018 - 6 mons ago
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GetHuman-yuktaadh started working on this issue
Dec 6th, 2018 11:20am