Dear Sir*I placed Order for Collectable India metal Golden Tree (Order No...

GetHuman-mailsur's customer service issue with Amazon from December 2018

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The issue in GetHuman-mailsur's own words
Dear Sir*I placed Order for Collectable India metal Golden Tree (Order No. *****************) and understood to have reached Delivery agent at Kurnool -****** on ** Nov. The local agent without making any effort to deliver returned stating "Delivery attempt failed" .It may be noted that local agent has never made any attempt to contach on mobile or made any attempt to deliver at address given. Issue has also been raised through Customer care centre. Now finally order is cancelled. Today on personal visit to Amazon Delivery Agent Kurnool, Mr Suresh, Manager is so irresponsible and accepts that his delivery boy has done mistake and the item has been returned and nothing can be done. In this regard would appreciate if proper investigation is carried out to find out the negligence on the part of Delivery agent and fix the responsibility. This is second time happening due to shear negligence and lack of interest on the part of Delivery agent. Kindly look into the issue seriously and out come be communicated so that to continue my faith in Amazon emarketing.*M Surendar Rao*(Mobile **********)**-***, Mayuri Green lands*Gooty Road, Kurnool-******,AP
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Amazon

Customer service issue
Reported by GetHuman-mailsur
Dec 1st, 2018 - 6 mons ago
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GetHuman-mailsur started working on this issue
Dec 1st, 2018 8:22am