Re:***-*******-******** I ordered an item on *****. On the first page after the search...

GetHuman-kajimene's customer service issue with Amazon from November 2018

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The issue in GetHuman-kajimene's own words
Re:***-*******-******** I ordered an item on *****. On the first page after the search for the item, it indicated that delivery would be by Monday. After ordering the item, it stated that it would be delivered on the **th. Well, it is not the **th, and it hasn't even shipped. In addition, my customer service rep, Marvin, stated I would receive a call on the **th, and that never happened. This is the second time this has happened. I had a similar issue with text books last year. The front page before you click on the item has a statement of a delivery date and when you click on the item, it gives a totally different delivery date. This is very misleading, to say the least. In this case, I purchased a small appliance to aid my elderly aunt in cooking for Thanksgiving. This was supposed to be a surprise. Your order tracking indicates that it will not arrive until the day AFTER Thanksgiving. This is very disappointing. I would like for this to arrive before Thanksgiving or issue a full refund.
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Customer service issue
Reported by GetHuman-kajimene
Nov 16th, 2018 - 3 mons ago
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GetHuman-kajimene started working on this issue
Nov 16th, 2018 3:20am