An order ***-*******-******* via UPS tracking *Z**E**A********** was due to arrive...

GetHuman-dfalkenb's customer service issue with Amazon from November 2018

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The issue in GetHuman-dfalkenb's own words
An order ***-*******-******* via UPS tracking *Z**E**A********** was due to arrive **** (today) ordered via *****@***.com. The shipment was noted as being on the truck and never made it ** miles. UPS now claims delivery on Monday *****, Veterans Day?!?!. Your order status states ***** to *****. **Several issues, first I would assume your status would at least agree with UPS. Why that it doesn't should be looked at. *Second, UPS in this area in not reliable. This is not the first time I have had issues with UPS deliveries or pickups. In many cases delivered boxes appear to have used as warehouse footballs with the seal tape sometimes broken in areas. **I would recommend you implement a ‘rate the carrier’ section for orders that allows pictures to be uploaded of shipping boxes and record delivery performance issues. You could probably get carriers to fix delivery issues with that feedback. **I have had few, if any issues, in this area with USPS or FedEx. I am simply tired of UPS shipping that has been consistent in its disappointment.

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Amazon

Customer service issue
Reported by GetHuman-dfalkenb
Nov 10th, 2018 - 3 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 75583 others
0 customers following this
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Timeline

GetHuman-dfalkenb started working on this issue
Nov 10th, 2018 3:38am

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