Disappointed Amazon Customer

GetHuman1343379's customer service issue with Amazon from October 2018

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If you are having technical issues with your Sprint device then I suggest bringing the device into a store near you. You can use this locator to find the store - http://storelocator.sprint.com/locator/
The issue in GetHuman1343379's own words
Trying to get it to accept a command to call a phone contact, and it won't do it. ... To Whom It May Concern,**I purchased a Bluetooth of the *** series, and also the charging case that would fit it. My Bluetooth works very well, all except for a problem with it calling a contact from my smart phone. It will NOT receive the command to call a contact. I'm very disappointed!! I gave the Bluetooth to my grandson so that he could listen to his music. I believe that I should receive another one from you since it's never fully worked. I am going to purchase a cheaper Bluetooth elsewhere and see what happens and if it's all in working order.**Signed*Disappointed*******@***.com**Cathy Nordstrom**** Trinity CT*Perrysburg, OH ******USA
I believe that if I purchase something, especially trusted Amazon that it should work properly and this Bluetooth will not make a call for me! I've trusted Amazon for a long time and now I'm not sure that I do anymore!
Since I've done everything I can to try to fix the problem and it still will not accept a command to call a phone contact. I believe that since my new Bluetooth isn't working properly that Amazon should send me another one to make things right in this situation.
I've always chosen to online shopping with Amazon because I believed that the company was trustworthy and in good standing.
I took it to a store and spoke with someone in the electronics department. They looked at the Bluetooth and tried to get it to call a contact. It didn't work so they suggested that I contact Amazon about the situation and get a free one in its place, or to receive my money back.
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Black, *** series Bluetooth
Customer service issue
Reported by GetHuman1343379
Oct 14th, 2018 - 4 years ago
Seen by 5 customers so far
Similar issue to 61279 others
0 customers following this
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GetHuman1343379 started working on this issue
Oct 14th, 2018 4:37pm
GetHuman1343379 shared this issue with friends on Facebook
Oct 14th, 2018 4:38pm
GetHuman1343379 shared this issue with friends on Facebook
Oct 14th, 2018 4:39pm
GetHuman1343379 shared this issue with friends on Facebook
Oct 14th, 2018 4:41pm
GetHuman1343379 indicated the issue is not fixed yet.
Oct 15th, 2018 10:34pm
GetHuman1343379 indicated the issue is not fixed yet.
Oct 15th, 2018 10:51pm

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