Trying to get it to accept a command to call a phone contact, and it won't do it. ... To Whom It May Concern,**I purchased a Bluetooth of the *** series, and also the charging case that would fit it. My Bluetooth works very well, all except for a problem with it calling a contact from my smart phone. It will NOT receive the command to call a contact. I'm very disappointed!! I gave the Bluetooth to my grandson so that he could listen to his music. I believe that I should receive another one from you since it's never fully worked. I am going to purchase a cheaper Bluetooth elsewhere and see what happens and if it's all in working order.**Signed*Disappointed*******@***.com**Cathy Nordstrom**** Trinity CT*Perrysburg, OH ******USA
I believe that if I purchase something, especially trusted Amazon that it should work properly and this Bluetooth will not make a call for me! I've trusted Amazon for a long time and now I'm not sure that I do anymore!
Since I've done everything I can to try to fix the problem and it still will not accept a command to call a phone contact. I believe that since my new Bluetooth isn't working properly that Amazon should send me another one to make things right in this situation.
I've always chosen to online shopping with Amazon because I believed that the company was trustworthy and in good standing.
I took it to a store and spoke with someone in the electronics department. They looked at the Bluetooth and tried to get it to call a contact. It didn't work so they suggested that I contact Amazon about the situation and get a free one in its place, or to receive my money back.