Hi there, **I have been extremely frustrated for over four months now, trying to access...

GetHuman-vinizat's customer service issue with Amazon from September 2018

1 view | 48372 similar | 0 following
Help with my Amazon issue
First: share to improve GetHuman-vinizat's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-vinizat to get a Amazon rep on the line!
Always use the GetHuman Phone to call Amazon. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-vinizat may need:
Email address on the account, Order number, Name on the account, and Billing address
The issue in GetHuman-vinizat's own words
Hi there, **I have been extremely frustrated for over four months now, trying to access my Amazon.ca account. **Earlier this year, there have been a number of high-ticket orders placed with my account under fraudulent credit cards, by hackers of some sort. I'm aware these incidents have occurred to other Amazon account holders as well, and I understand that for security purposes, my account needed to be locked. **However, after more than four months with a locked account, I think it is rather inconvenient for me to still not have access. **Please resolve this issue immediately! The account belongs under the following email address: *****@***.com**Moreover, please note that I had become a member of Amazon Prime at the beginning of the year, and up until today have still not been able to use it due to these restrictions. As such, please ensure I receive a full refund of my Prime subscription as it has not been of any use to me without my Amazon account. **I appreciate your fast-response and action in resolving this issue. **Thank you, **Viniza Thambithurai

GetHuman-vinizat did not yet indicate what Amazon should do to make this right.

How GetHuman-vinizat fixed the problem

We are waiting for GetHuman-vinizat to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Amazon's attention and get better help faster. Tap below to get started.
Having Amazon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-vinizat fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-vinizat
Sep 14th, 2018 - 4 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 48372 others
0 customers following this


GetHuman-vinizat started working on this issue
Sep 14th, 2018 2:53pm