STILLTRYING TO ACHIEVE DELIVERY OF ITEMS PURCHASED FROM AMAZON,AND TO CONTACT A HUMAN BEING ABOUT THE ISSUE RATHER THAN BEING DEFLECTED TO OTHER PAGES GIVING ADVICE THAT DOES NOT HELP ALSO ON AMAZON HELP ETC

GetHuman-goughqui's customer service issue with Amazon from September 2018

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The issue in GetHuman-goughqui's own words
GET DELIVERY SUCCESSFULLY ACHIEVED ... HI, MY ORDER FOR A TOSHIBA HARD DRIVE AND CABLE WAS DUE TO BE DELIVERED BEFORE *PM TODAY. TRACKING INFO ON THE ORDER APPEARS TO SAY THAT A DELIVERY ATTEMPT WAS MADE AROUND ** AM TODAY. I WAS AT HOME BUT HEARD NOTHING AT MY DOOR OR ON PHONE OR EMAIL. I AM THOMAS L QUINN, MY ADDRESS IS: FLAT * ,**-** GLOUCESTER PLACE BRIGHTON .I AM AN AMAZON PRIME ACCOUNT HOLDER, THERE WAS NO SIGN OF ANYONE KNOCKING OR LEAVING A NOTE ETC .THIS WAS AN AMAZON PRIME DELIVERY,AND THERE HAVE NEVER BEEN PROBLEMS WITH DELIVERY BEFORE. I CANNOT IDENTIFY THE CARRIER NOR FIND A CONTACT TELEPHONE NUMBER FOR THIS PROBLEM. CAN YOU PLEASE IDENTIFY THE CARRIER AND RESOLVE THE ISSUE BY FULFILLING THE DELIVERY OR CONTACTING ME BY LANDLINE ON ***** ****** OR ON MOBILE PHONE ON *********** OR EMAIL ME AT *****@***.com.THE ORDER NO. FOR THE ITEMS ORDERED IS:***-*******-******* AND TRACKING ID IS:**** ** ****. THE ENTRYPHONE CALL SYSTEM BESIDE THE FRONT ENTRANCE TO THE BUILDING HOUSING MY FLAT ON THE *ND FLOOR IS CURRENTLY UNRELIABLE-BUT THIS HAS NOT STOPPED OTHER AMAZON DELIVERIES AS RECENT AS EARLIER IN THIS WEEK.AND I CAN BE CONTACTED BY PHONE ON THE NUMBERS GIVEN HERE AND ON EMAIL AT *****@***.com. THERE HAS NEVER BEEN A PROBLEM WITH AMAZON CARRIERS ENTERING THE BUILDING TO ACCESS MY FLAT'S FRONT DOOR UNTIL THIS TIME- TODAY. IS THE ISSUE A DIFFERENT CARRIER THAN USUAL? PLEASE SOLVE THIS OR CONTACT ME DIRECTLY BY TELEPHONE OR EMAIL WITH INSTRUCTIONS ON HOW TO RESOLVE THIS ISSUE MYSELF. THE HARD DRIVE AND CABLE I BOUGHT FROM AMAZON ON THIS ORDER ARE NOT THAT CHEAP-AND I ALSO NEED THEM URGENTLY FOR DATA STORAGE ETC AND DATA RELOCATION IN ORDER TO CARRY OUT URGENT PC MAINTENANCE.PLEASE ONLY EMAIL ME ON *****@***.com THE OTHER EMAIL ADDRESS I USE IS CURRENTLY OVER-FULL AND HAS TEMPORARY TECHNICAL ISSUES -SO PLEASE USE THE ONE SHOWN HERE FOR RELIABLE CONTACT. OR YOU CAN USE BOTH IF YOU WISH-AS LONG AS YOU MAKE SURE TO USE THE *****@***.com ADDRESS WHEN YOU REPLY. PLEASE HELP WITH THIS-AS I AM IN THE DARK ABOUT WHAT ELSE TO DO. THANKS AND FINGERS CROSSED AND HOLDING BREATH WHILE WAITING ON YOUR REPLY OR ACTION. HOPE TO HEAR FROM YOU VERY SOON. THOMAS L. QUINN.
NEED FOR ITEM IS URGENT FOR A HOUSEBOUND CUSTOMER
DELIVER ITEM ASAP
LONG TIME CUSTOMER OF AMAZON WITHOUT ISSUES OR PROBLEMS
TRIED TO CONTACT CARRIER -BUT AMAZON AND CARRIER DID NOT SUPPLY NECESSARY ORDER ID
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Amazon

DELIVERY OF TOSHIBA I TB HARD DRIVE AND CABLE SOLD BY AMAZON
Customer service issue
Reported by GetHuman-goughqui
Sep 9th, 2018 - 4 years ago
Fixed
Seen by 6 customers so far
Similar issue to 46010 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address

Timeline

GetHuman-goughqui started working on this issue
Sep 9th, 2018 2:52pm
GetHuman-goughqui indicated the issue is not fixed yet.
Sep 10th, 2018 8:57am
GetHuman-goughqui indicated the issue is not fixed yet.
Sep 10th, 2018 9:02am
GetHuman-goughqui indicated the issue is not fixed yet.
Sep 10th, 2018 9:03am
GetHuman-goughqui indicated the issue is not fixed yet.
Sep 10th, 2018 9:03am
GetHuman-goughqui indicated the issue is not fixed yet.
Sep 10th, 2018 9:06am

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