A neighbors house is for sale and someone came to us (next door) and said there was a p...

GetHuman-offrocke's customer service issue with Amazon from June 2018

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The issue and preferred resolution, in GetHuman-offrocke's own words:
A neighbors house is for sale and someone came to us (next door) and said there was a package on the porch. They told a teen that was visiting they could have the package. I caught them opening it and told them that was stealing because the person that had lived there had to pay for that order. They apologized and gave me the package but they had opened it and opened another box within with baby wipes and a thing of covergirl makeup. I have the box and the information on the label but there was no paperwork enclosed with a return label or anything. The package was addressed to Matthew Hemmer, **** S Bolivar Rd, Spokane Valley WA *****. USPS Tracking *evs **** **** **** **** **** ** . There was a number above the name and address that was **************. The package was mailed from Amazon Fulfillment services, Hebron KY. Please let me know what I should do with this package and if there is anything else I can provide you with. I am so sorry the girl opened this package. I did see the man talking to her (maybe the sales agent for the house and do not know what transpired in the conversation).
I trust that Amazon will make this right and come up with a resolution that is fair.
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Amazon

Customer service issue
Reported by GetHuman-offrocke
Jun 25th, 2018 - 2 mons ago
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GetHuman-offrocke started working on this issue
Jun 25th 3:47am