returning item , what is the prodecure for ...?**Amazon Seller - Best Pool Buys Canada...

GetHuman781550's customer service issue with Amazon from June 2018

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The issue in GetHuman781550's own words
returning item , what is the prodecure for ...?**Amazon Seller - Best Pool Buys Canada*Order ID ***-*******-*******:*Message:**Sorry to hear that the product you received was defective. We would like to take care of this ASAP. Please place the item back into its box ready for shipping. Once it is ready please notify us and we will send FEDEX to pick it up next business day. No need to be home, just place the box by your front door for FEDEX. Once we receive confirmation that the item has been picked up we will issue you a full refund. You may then order the item of your choice*We apologize again for any inconvenience this may have caused.*Regards*Bestpoolbuys Canada**eCommerce support powered by xSellco Helpdesk*On Tuesday, June **, **** at *:** PM, Victor pierobon wrote:
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Amazon

Customer service issue
Reported by GetHuman781550
Jun 13th, 2018 - 9 mons ago
I have an issue with Amazon too
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Seen by 8 customers so far
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Timeline
GetHuman781550 started working on this issue
Jun 13th, 2018 7:42pm