Amazon Customer FAQ

You can find your Amazon Prime membership number by signing into your Amazon account and navigating to the "Your Account" section. From there, select "Your Prime Membership." Your membership details, including any relevant membership number, will be displayed on that page.

If you are unable to access your Amazon Prime account, try resetting your password by selecting "Forgot password?" on the sign-in page. Follow the instructions provided in the email sent to your registered email address. If you continue to have issues, please check for any error messages or consider using a different device or browser. If the problem persists, there is a link to the most up-to-date contact information right here on this page.

A recurring charge on your debit card to Amazon could be due to several reasons. It may be linked to a subscription service, such as Amazon Prime, Kindle Unlimited, or a third-party subscription. It's also possible that you have enabled automatic renewals for a particular service or membership. Reviewing your account's subscriptions and payment settings can help identify the source of the charge.

Amazon typically does not offer price adjustments for items after purchase. Once a purchase is made, the price is locked in at the time of the transaction. If you see the same item at a lower price later, you can return the original item and repurchase it at the lower price, as long as the return policy allows for it.

The security question may be referencing a phone number associated with your account for verification purposes. If you don’t recall any phone number ending in 60, it’s possible that the number was added during account registration or a previous update. It’s important to confirm your account retrieval process to ensure your identity. If you need assistance with your account, please check the link on this page for the most up-to-date contact information to reach Amazon support directly.