Good afternoon, **I have just noticed an unauthorized charge on my bank statement. **It...

GetHuman728044's customer service issue with Amazon from May 2018

Help with my Amazon issue
The issue in GetHuman728044's own words
nothing, I just received info from my bank that I need to pay *.** GBP for a membership I have never used ... Good afternoon, **I have just noticed an unauthorized charge on my bank statement. **It seems I have been charged *.** pounds for Prime membership back in ** Feb ** however this was not something I wanted. I am not sure where was my mistake but I would like this amount refunded immediately. **I have not used any Prime services, I have not even used my account all year ****.**Looking forward to your soonest reply. Let me know if you need me to send you my statement as proof. **Thanks, **Zsolt Pap
this is frustrating because I have never used the membership so I have had no benefit from this
I want a refund of *.** GBP for an unused membership fee
I am not a customer of Amazon anymore
Calling you right now
How GetHuman728044 fixed the problem
Call customer services or email them
Do you have a customer issue as well?
We can help you get Amazon's attention and get better help faster. Tap below to get started.
Having Amazon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Amazon Prime
Customer service issue
Reported by GetHuman728044
May 29th, 2018 - 3 years ago
Seen by 13 customers so far
Similar issue to 169 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address


GetHuman728044 started working on this issue
May 29th, 2018 5:19pm
GetHuman728044 confirmed the issue is fixed. Hooray!
May 31st, 2018 10:56am

Moving? Set Up Services in 1 Call

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians