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GetHuman-catheyp's customer service issue with (UK) from March 2019

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The issue in GetHuman-catheyp's own words
Ordered on * January **** Order * ***-*******-********The above order was placed on *th january.*Came to use this product on my electric tooth brushes, but the heads do not fit. They are supposed to fit all .*I have contacted them as cannot contact via seller on the order page and they are not helpful just told me to go back to amazon.*If they sell products via your site surely they should be helpful like other sellers.*I am now stuck with product and it is no use. I want to send them back for a refund and do not know where to send them too please can you help and also where I can get refill brush heads for the products or Dauer sonic and OJV both sold on Amazon.*I would appreciate any help please. *Thank you *KIndest regards*cathey
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Customer service issue
Reported by GetHuman-catheyp
Mar 26th, 2019 - a mon ago
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Seen by 4 customers so far
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GetHuman-catheyp started working on this issue
Mar 26th 9:56am