I do not want Amazon Prime and yet every time I attempt to place an order I find that t...

GetHuman1464071's customer service issue with Amazon.com (UK) from November 2018

3 views | 3607 similar | 0 following
Help with my Amazon.com (UK) issue
First: share to improve GetHuman1464071's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1464071's next move: call Amazon.com (UK).
The best way to get your problem resolved is to tap the button below to start calling Amazon.com (UK). We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman1464071 may need:
Order number, Billing address, Email address on the account (if applicable), and Name on account
The issue in GetHuman1464071's own words
I do not want Amazon Prime and yet every time I attempt to place an order I find that the goods I am wishing to order only appear to be available through Prime. I have just cancelled an order for four items as once again I was automatically taken to Prime page and mistakenly clicked what I thought was the Continue & Pay button to be taken to my Order summary, only to discover that I was suddenly registered with Prime. I immediately cancelled all four items and my Prime Account. I have since tried to order these goods again but each time, three of them show as Prime and I cannot find a way of continuing without taking up the Prime option. If Amazon continue to only advertise goods available under Prime, which I DO NOT want to register for, I will sadly have to find another supplier. This is a disappointing and annoying problem.*Currently I have not re-ordered these goods through Amazon as I am concerned that I will once again be forced to register with Prime, this is a very poor way of making your Customers sign up for something they do not want.*I would welcome your comments and suggestions as to how I can safely continue to use Amazon without constantly finding myself signed up for something I do not want.*Sheila Jones (*****@***.com)

GetHuman1464071 did not yet indicate what Amazon.com (UK) should do to make this right.

How GetHuman1464071 fixed the problem

We are waiting for GetHuman1464071 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Amazon.com (UK)'s attention and get better help faster. Tap below to get started.
Having Amazon.com (UK) issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1464071 fixes it.
This email address isn't valid

Amazon.com (UK)

Customer service issue
Reported by GetHuman1464071
Nov 1st, 2018 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 3607 others
0 customers following this

Timeline

GetHuman1464071 started working on this issue
Nov 1st, 2018 2:57pm

Paying Too Much for Internet?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies