I do not want Amazon Prime and yet every time I attempt to place an order I find that t...

GetHuman1464071's customer service issue with Amazon.com (UK) from November 2018

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The issue in GetHuman1464071's own words
I do not want Amazon Prime and yet every time I attempt to place an order I find that the goods I am wishing to order only appear to be available through Prime. I have just cancelled an order for four items as once again I was automatically taken to Prime page and mistakenly clicked what I thought was the Continue & Pay button to be taken to my Order summary, only to discover that I was suddenly registered with Prime. I immediately cancelled all four items and my Prime Account. I have since tried to order these goods again but each time, three of them show as Prime and I cannot find a way of continuing without taking up the Prime option. If Amazon continue to only advertise goods available under Prime, which I DO NOT want to register for, I will sadly have to find another supplier. This is a disappointing and annoying problem.*Currently I have not re-ordered these goods through Amazon as I am concerned that I will once again be forced to register with Prime, this is a very poor way of making your Customers sign up for something they do not want.*I would welcome your comments and suggestions as to how I can safely continue to use Amazon without constantly finding myself signed up for something I do not want.*Sheila Jones (*****@***.com)

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Amazon.com (UK)

Customer service issue
Reported by GetHuman1464071
Nov 1st, 2018 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 3607 others
0 customers following this


GetHuman1464071 started working on this issue
Nov 1st, 2018 2:57pm

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