In September **** I noticed that £** had been taken from my bank account by Amazon Mark...

GetHuman1346646's customer service issue with (UK) from October 2018

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The issue in GetHuman1346646's own words
In September **** I noticed that £** had been taken from my bank account by Amazon MarketPlaceEU. Further checks showed this payment had been taken on a monthly basis since June **** as follows:**** June ******* July ******* August ******* September ******These, according to telephone conversations Amazon, were in respect of Pro Merchant seller account that I had allegedly held. In fact I have never had such an account. **Eventually the seller department agreed to cancel the account and refund the £*** I was owed. I received instructions to give them my bank account details using the secure method they advised and this was done. **Today I received an e mail from Amazon advising me that the account had been cancelled but there was no mention of my refund. Can you help resolve this please.**Terry Reeves
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Customer service issue
Reported by GetHuman1346646
Oct 15th, 2018 - 2 mons ago
I have an issue with (UK) too
Seen by 4 customers so far
Similar issue to 2796 others
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GetHuman1346646 started working on this issue
Oct 15th 10:55am
GetHuman1346646 indicated the issue is not fixed yet.
Oct 16th 11:15am