In September **** I noticed that £** had been taken from my bank account by Amazon Mark...

GetHuman1346646's customer service issue with Amazon.com (UK) from October 2018

Help with my Amazon.com (UK) issue
The issue in GetHuman1346646's own words
In September **** I noticed that £** had been taken from my bank account by Amazon MarketPlaceEU. Further checks showed this payment had been taken on a monthly basis since June **** as follows:**** June ******* July ******* August ******* September ******These, according to telephone conversations Amazon, were in respect of Pro Merchant seller account that I had allegedly held. In fact I have never had such an account. **Eventually the seller department agreed to cancel the account and refund the £*** I was owed. I received instructions to give them my bank account details using the secure method they advised and this was done. **Today I received an e mail from Amazon advising me that the account had been cancelled but there was no mention of my refund. Can you help resolve this please.**Terry Reeves
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Amazon.com (UK)

Customer service issue
Reported by GetHuman1346646
Oct 15th, 2018 - 2 mons ago
I have an issue with Amazon.com (UK) too
Fixed
Seen by 4 customers so far
Similar issue to 2796 others
0 customers following this
Items needed
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Name on account
Timeline
GetHuman1346646 started working on this issue
Oct 15th 10:55am
GetHuman1346646 indicated the issue is not fixed yet.
Oct 16th 11:15am