I bought a pyjama on **th October by a seller in Amazon. It was delivered to me on **th...

GetHuman-meldaata's customer service issue with Amazon.com (Germany) from December 2018

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The issue in GetHuman-meldaata's own words
I bought a pyjama on **th October by a seller in Amazon. It was delivered to me on **th October. I tried it on and realized that it was too big. Therefore, I sent it back on the same day (on **th October). I was refunded in a few days after sending it. For me everything was fine. *However, yesterday (on *st December) I received an e-mail from Amazon R*ckgabe Centre saying that I should return the pyjama, otherwise they will charge the price from me. I cannot return an item that I did not keep. I have still the Einlieferungsbeleg for sending the package.
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Amazon.com (Germany)

Customer service issue
Reported by GetHuman-meldaata
Dec 2nd, 2018 - 6 mons ago
I have an issue with Amazon.com (Germany) too
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GetHuman-meldaata started working on this issue
Dec 2nd, 2018 11:02am