so i tried to order a gift card on amazon and i got an email back saying that you weren...

GetHuman-roycrijn's customer service issue with Amazon.com (Germany) from November 2018

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The issue in GetHuman-roycrijn's own words
so i tried to order a gift card on amazon and i got an email back saying that you weren't able to match my iDeal payment details with my financial institution. the other two times i ordered gift cards everything was fine. is it just to find out if my bank account is actually mine or because the name and address aren't correct. i used a different name and address because i didn't know if i would get a letter home about the gift card. if you can still look into my account there are two addresses, the one i in poland that i used for my gift cards and the one in the netherlands that is the real one. do i still need to give you my information or was it maybe a mistake on your side?
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Amazon.com (Germany)

Customer service issue
Reported by GetHuman-roycrijn
Nov 26th, 2018 - 10 mons ago
I have an issue with Amazon.com (Germany) too
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GetHuman-roycrijn started working on this issue
Nov 26th, 2018 7:16pm