Before contacting them, items GetHuman-roycrijn may need:
Name on account, Billing address, Phone number, Email address, and Order number
The issue in GetHuman-roycrijn's own words
so i tried to order a gift card on amazon and i got an email back saying that you weren't able to match my iDeal payment details with my financial institution. the other two times i ordered gift cards everything was fine. is it just to find out if my bank account is actually mine or because the name and address aren't correct. i used a different name and address because i didn't know if i would get a letter home about the gift card. if you can still look into my account there are two addresses, the one i in poland that i used for my gift cards and the one in the netherlands that is the real one. do i still need to give you my information or was it maybe a mistake on your side?
GetHuman-roycrijn did not yet indicate what Amazon.com (Germany) should do to make this right.
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