wir schreiben Ihnen zu Ihrer Bestellung ***-*******-*******.**I sent the * Black*Decker...

GetHuman702345's customer service issue with Amazon.com (Germany) from May 2018

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wir schreiben Ihnen zu Ihrer Bestellung ***-*******-*******.**I sent the * Black*Decker FSMH**E**-QS ****W **-in-* Dampfbesen Steam Mop Deluxe back on the **rd April ****. I have proof of postage. **I received an email on Tuesday saying it has not yet been received and we will be charged **.** Euros if it hasn't arrived by **th May.**I DO NOT want to be charged this, especially as Amazon sent me the WRONG PRODUCT that I had to return and I have proof of postage that I returned it.**Please could this be cleared up as soon as possible. I am happy to show my proof of postage (I can scan and email it). **Thank you,**Kristin Reisman
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Amazon.com (Germany)

Customer service issue
Reported by GetHuman702345
May 20th, 2018 - 8 mons ago
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GetHuman702345 started working on this issue
May 20th, 2018 8:44pm
GetHuman702345 confirmed the issue is fixed. Hooray!
May 25th, 2018 5:05pm