The question we are asked most often is about how to talk to Amazon Logistics customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
My order is out for delivery and is being delivered to the wrong address. How do I contact the Amazon delivery driver to see if it can be rerouted to the correct address?
There is a link to the most up-to-date contact information right here on this page that you are viewing.
Asked Sep 29, 2024 8:32 PM
I'm trying to contact Amazon Logistics customer service about my tracking number TBA315835230168 where did my package go
There is a link to the most up-to-date contact information right here on this page that you are viewing.
Asked Sep 21, 2024 11:23 PM
How do I speak to delivery driver or someone who can reach out to the delivery driver on my behalf asking why my packages are never delivered to me over the last 5 days?
There is a link to the most up-to-date contact information right here on this page that you are viewing. You can use this to find assistance with your delivery inquiries.
Asked Aug 23, 2024 9:17 PM
I had a pickup scheduled for today between 2 and 5. They never showed up nor did they contact me to let me know they weren't coming.
We apologize for the inconvenience. Sometimes, unexpected delays can occur. We recommend checking your email or Amazon account for any updates on your pickup.
Asked Aug 10, 2024 3:24 AM
My delivery driver is always late delivering my package
We’re sorry to hear about your delivery experience. Amazon Logistics aims for timely deliveries, but delays can happen due to various factors. If this issue persists, please refer to the tracking information for updates or contact Amazon customer service for assistance.
Asked Jul 9, 2024 4:07 PM
Help me with my Amazon Logistics customer service issue
We look to the Amazon Logistics issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.