Since January ****,Amazon prime, have pick *time *,**€ from my account. And I have wrot...

GetHuman-gsmithpl's customer service issue with Amazon Germany from March 2021

Help with my Amazon Germany issue
First: share to improve GetHuman-gsmithpl's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-gsmithpl may need:
Name on account, Billing address, Phone number, Email address, and Order number
The issue in GetHuman-gsmithpl's own words
Since January ****,Amazon prime, have pick *time *,**€ from my account. And I have wrote and sent twice message with all the information to Amazon prime. I got response by mail from GetHuman. Asking me! "If my problem is solved" My is not solved" I'm still waiting for my money to be refunded back to my account. And hope, this will not repeat next month? I got no contract with Amazon, neither any median agreement. *Please, I'm waiting for your urgent attention.**Smith Victor Graham*Bank name: N** Bank*Germany*Frankfurt main Germany

GetHuman-gsmithpl did not yet indicate what Amazon Germany should do to make this right.

How GetHuman-gsmithpl fixed the problem

We are waiting for GetHuman-gsmithpl to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Amazon Germany's attention and get better help faster. Tap below to get started.
Having Amazon Germany issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Amazon Germany

Customer service issue
Reported by GetHuman-gsmithpl
Mar 23rd, 2021 - 2 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 1210 others
0 customers following this

Timeline

GetHuman-gsmithpl started working on this issue
Mar 23rd 12:02pm