GetHuman-jrantaha's customer service issue with Amazon Germany from December 2019

Help with my Amazon Germany issue
The issue in GetHuman-jrantaha's own words
My three orders *.**.**** (no other orders done)*ORDER * ***-*******-******* (** €, delivered, ok)*ORDER * ***-*******-******* (**,* €, charged, not delivered yet)*ORDER * ***-*******-******* (**,** € charged and refunded due returning as agreed with Vendor)*Tot. ***,** €, of which **,** € refunded**Charged from my Visa: **.**. *****: AMZN Mktp DE*QO*RO**L* : ***,** €**.**. ****: AMZN Mktp DE*RL*JJ*G**: ***,** €*Tot. charged ***,** € of which **,** refunded**Please provide me details about all the purchases that have been charged from my Visa, and refund the overcharged amount. I took my Visa details from my account , but I can provide my bank account number by request in a secured way.

GetHuman-jrantaha did not yet indicate what Amazon Germany should do to make this right.

How GetHuman-jrantaha fixed the problem
Got in contact directly with the vendor with Amazon's support. The case is resolved.
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Amazon Germany

Customer service issue
Reported by GetHuman-jrantaha
Dec 13th, 2019 - 2 years ago
GetHuman-jrantaha shared how to fix
Seen by 4 customers so far
Similar issue to 487 others
0 customers following this
Items needed
Name on account
Billing address
Phone number
Email address
Order number


GetHuman-jrantaha started working on this issue
Dec 13th, 2019 7:32pm
GetHuman-jrantaha confirmed the issue is fixed. Hooray!
Dec 16th, 2019 8:16am