Hello there ,*I am Ilia and i am writing on behalf of my brother in law ,because he is...

GetHuman-kabashii's customer service issue with Amazon Germany from May 2019

Help with my Amazon Germany issue
First: share to improve GetHuman-kabashii's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-kabashii may need:
Name on account, Billing address, Phone number, Email address, and Order number
The issue in GetHuman-kabashii's own words
Hello there ,*I am Ilia and i am writing on behalf of my brother in law ,because he is not really into german and english also...So his concern is that on the *th of may he ordered a couple of things from amazon ..Therefore , he received only two items (specifically two creams from eucerin ,night cream &day cream),from all that big order .He called amazon and he was told that he didn't have enough money in his account. My question is *when we placed the order which we did it together ,it shows the process completed , which means that all the items was bought .And that day when we placed the order he put money extra in his account to make sure that all the items will be bought .And another thing *the option which he has on his dashboard account "your orders "the items which we ordered doesn't exist anymore,exept the two items which we already have ..**Thanks in advance *Ilia *(This was written on behalf of Mr Jorgji Rama,Worth am rhein ,Richard Wagner Strasse nr *,Germany)
GetHuman-kabashii did not yet indicate what Amazon Germany should do to make this right.
I have an issue with Amazon Germany too
How GetHuman-kabashii fixed the problem
We are waiting for GetHuman-kabashii to fix the problem and share the solution with the rest of us customers.
Please help with my Amazon Germany issue
Do you have a customer issue as well?
We can help you get Amazon Germany's attention and get better help faster. Tap below to get started.
Having Amazon Germany issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Amazon Germany

Customer service issue
Reported by GetHuman-kabashii
May 21st, 2019 - a mon ago
I have an issue with Amazon Germany too
Not resolved
Seen by 8 customers so far
Similar issue to 1353 others
0 customers following this
Timeline
GetHuman-kabashii started working on this issue
May 21st 12:31pm
GetHuman-kabashii indicated the issue is not fixed yet.
May 22nd 12:55pm
GetHuman-kabashii indicated the issue is not fixed yet.
May 22nd 12:56pm
GetHuman-kabashii indicated the issue is not fixed yet.
May 22nd 12:56pm
GetHuman-kabashii indicated the issue is not fixed yet.
May 22nd 12:56pm
GetHuman-kabashii confirmed the issue is fixed. Hooray!
May 24th 3:58pm
GetHuman-kabashii indicated the issue is not fixed yet.
May 24th 3:59pm