I have been locked out of my account for over a month now. The representatives that hav...

GetHuman5312926's customer service issue with Amazon Corporate Accounts from September 2020

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The issue in GetHuman5312926's own words
I have been locked out of my account for over a month now. The representatives that have said they are helping to "resolve whatever the issue is" cannot and supposedly refer fit to some other account personnel to get back in touch with me. This never happens. I finally cancelled my credit card to stop all my monthly payments to amazon prime. Today I tried again to get someone to solve the problem only to have them say they cannot and will get this mysterious person to contact me sometime in the future. I only hope I don't die of old age while I patently await their call . Whatever happened to the service which built this great company? I don't suppose this correspondence will solve my problem but it's just one more point about what your company policy has become.

GetHuman5312926 did not yet indicate what Amazon Corporate Accounts should do to make this right.

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Amazon Corporate Accounts

Customer service issue
Reported by GetHuman5312926
Sep 29th, 2020 - 2 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 277 others
0 customers following this

Timeline

GetHuman5312926 started working on this issue
Sep 29th, 2020 4:07pm