I had a friend order a part for me , and when it arrived, I could see it was clearly th...

GetHuman-hjfawcet's customer service issue with Am-Autoparts.com from December 2018

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GetHuman-hjfawcet's next move: go to the Am-Autoparts.com help center.
Am-Autoparts.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-hjfawcet will want to follow the link below to head to their help center. We will check on GetHuman-hjfawcet later to make sure it's all set or try to help escalate.
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Account name, Email address, Shipping Address, Order number, and Account phone number
Top Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. You can always bring the item into the store too.
The issue in GetHuman-hjfawcet's own words
I had a friend order a part for me , and when it arrived, I could see it was clearly the wrong part. I asked that he send it back and he said he would. I told him of the form that needed to be filled out several times. He keeps making excuses as to why this has not been completed yet. But, all I want is to get my money back by sending the part back or get the right part in exchange for the one I got sent to me. I have the part, still in box and in package which it came in. I believe I have the invoice that came with it. Upon completing the form, what else will be required to do the return?
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Am-Autoparts.com

Customer service issue
Reported by GetHuman-hjfawcet
Dec 8th, 2018 - 5 mons ago
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Timeline
GetHuman-hjfawcet started working on this issue
Dec 8th, 2018 6:19pm