I need to cancel a flight that was booked this morning. Confirmation number *MQ*VD

GetHuman-ewellbes's customer service issue with Allegiant from March 2020

Help with my Allegiant issue
The issue in GetHuman-ewellbes's own words
The problem: I need to cancel a flight that was booked this morning. Confirmation number *MQ*VD

GetHuman-ewellbes did not yet indicate what Allegiant should do to make this right.

How GetHuman-ewellbes fixed the problem
I had to call the customer service number. It took me ** tries before I ever got an open line to be placed on hold. I remained on hold for at least an hour and forty minutes before someone came on the line to hear my problem. I was then placed on hold by the customer service agent for approximately ** more minutes before the customer service agent came back on the line. I was told it wasn’t his normal department that handles refunds but told me he emailed the proper service agents and that I should have a refund in three to five business days. Approximately three days later my refund was received.
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Allegiant

Customer service issue
Reported by GetHuman-ewellbes
Mar 17th, 2020 - 7 months ago
Fixed
GetHuman-ewellbes shared how to fix
Seen by 6 customers so far
Similar issue to 4041 others
0 customers following this
Items needed
Name on booking
6 Character booking reference
Email address used for booking
Date of birth for passenger

Timeline

GetHuman-ewellbes started working on this issue
Mar 17th 7:23pm
GetHuman-ewellbes confirmed the issue is fixed. Hooray!
Mar 19th 2:59am

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