How do I cancel my flights? The travelers are different than the person who purchased...

GetHuman-rcreddin's customer service issue with Allegiant from March 2020

Help with my Allegiant issue
The issue in GetHuman-rcreddin's own words
How do I cancel my flights? The travelers are different than the person who purchased the flights. If a voucher is issued is it in the name of the travelers or the person who purchased the flights?

GetHuman-rcreddin did not yet indicate what Allegiant should do to make this right.

How GetHuman-rcreddin fixed the problem
The Get Human site apparently was not working yesterday as it always said I had * minutes to wait. Finally, in the afternoon, I phoned the direct number and was only on hold for about ** minutes. The Allegiant staff person took care of canceling my flights, issuing credit vouchers and answering all my questions. It was great!
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Allegiant

Customer service issue
Reported by GetHuman-rcreddin
Mar 17th, 2020 - 7 months ago
Fixed
GetHuman-rcreddin shared how to fix
Seen by 3 customers so far
Similar issue to 3971 others
0 customers following this
Items needed
Name on booking
6 Character booking reference
Email address used for booking
Date of birth for passenger

Timeline

GetHuman-rcreddin started working on this issue
Mar 17th 2:14pm
GetHuman-rcreddin indicated the issue is not fixed yet.
Mar 17th 7:44pm
GetHuman-rcreddin confirmed the issue is fixed. Hooray!
Mar 18th 5:49pm

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