The mother of a family of * is scheduled to fly out of Phoenix*Mesa this morning with h...

GetHuman-mibearba's customer service issue with Allegiant from March 2020

Help with my Allegiant issue
The issue in GetHuman-mibearba's own words
The mother of a family of * is scheduled to fly out of Phoenix*Mesa this morning with her partner and their two small children but she was just entered into the hospital emergency with stomach pains and vomiting. The flight is to Grand Rapids. What do we need to do?

GetHuman-mibearba did not yet indicate what Allegiant should do to make this right.

How GetHuman-mibearba fixed the problem
Fortunately I had purchased the flight protection, otherwise the cost to change would have been $*** in addition to the increased fare. However, I do believe that the increase fare should not be charged if legitimate proof can be provided that the person entered emergency hospital care causing the flight change. The method used was to call the number provided by Allegiant Air for customer care is such cases. The person on the other end of the phone conversation was very helpful.
Do you have a customer issue as well?
We can help you get Allegiant's attention and get better help faster. Tap below to get started.
Having Allegiant issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Allegiant

Customer service issue
Reported by GetHuman-mibearba
Mar 9th, 2020 - a year ago
Fixed
GetHuman-mibearba shared how to fix
Seen by 7 customers so far
Similar issue to 2244 others
0 customers following this
Items needed
Name on booking
6 Character booking reference
Email address used for booking
Date of birth for passenger

Timeline

GetHuman-mibearba started working on this issue
Mar 9th, 2020 10:53am
GetHuman-mibearba confirmed the issue is fixed. Hooray!
Mar 12th, 2020 3:19pm

Free Moving Concierge

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies