The mother of a family of * is scheduled to fly out of Phoenix*Mesa this morning with h...
GetHuman-mibearba's customer service issue with Allegiant from March 2020
Help with my Allegiant issue
The issue in GetHuman-mibearba's own words
The mother of a family of * is scheduled to fly out of Phoenix*Mesa this morning with her partner and their two small children but she was just entered into the hospital emergency with stomach pains and vomiting. The flight is to Grand Rapids. What do we need to do?
GetHuman-mibearba did not yet indicate what Allegiant should do to make this right.
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How GetHuman-mibearba fixed the problem
Fortunately I had purchased the flight protection, otherwise the cost to change would have been $*** in addition to the increased fare. However, I do believe that the increase fare should not be charged if legitimate proof can be provided that the person entered emergency hospital care causing the flight change. The method used was to call the number provided by Allegiant Air for customer care is such cases. The person on the other end of the phone conversation was very helpful.
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