I scheduled a flight around December **th to visit my dying grandmother on January *th...

GetHuman-chelsnor's customer service issue with Allegiant from January 2020

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Name on booking, 6 Character booking reference, Email address used for booking, and Date of birth for passenger
The issue in GetHuman-chelsnor's own words
I scheduled a flight around December **th to visit my dying grandmother on January *th flying from Ashville to Sanford on flight **** and returning from Sanford to Ashville on January *th fligjt ****. however my grandmother passed away on dec. ** and I went online to see if I could change the flight and accidentally cancelled it. I spoke with a representative on the phone about getting a credit and she needed my grandmothers obituary which was not available at the time. It is now available and I am trying to reach someone regarding the credit so that I may fly to see my bereaved grandfather in February. My grandmothers name was Ruby Norris. Her obituary can be found on the Austin and Barnes Funeral Home Boone, NC ***** website. Please call me !

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Allegiant

Customer service issue
Reported by GetHuman-chelsnor
Jan 10th, 2020 - a year ago
Not resolved
Seen by 2 customers so far
Similar issue to 2250 others
0 customers following this

Timeline

GetHuman-chelsnor started working on this issue
Jan 10th, 2020 4:01pm

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