I flew on a flight from Orlando to Columbus, Ohio with my husband and * children. We w...

GetHuman2462928's customer service issue with Allegiant from March 2019

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The issue in GetHuman2462928's own words
I flew on a flight from Orlando to Columbus, Ohio with my husband and * children. We were on the flight and it was ready to take off. My * year old child, who has allergies, was drinking his bottle. His started coughing, and spit up some of his milk, due to his allergies. He has done this numerous times and I quickly cleaned up the spit up. The airline attendants were soooooo rude to us. They all made a big scene and told us that our entire family had to depart the plane, after they let the plane sitting for over a hour. They all had different stories and lied to us over and over. My son was NOT sick. We were at Disney the day and night before. He was completely fine, smiling and jumping around and I've never been treated so rude in my life. There were so many other passengers who thought they were disrespectful and said they would never fly Allegiant again. My * out of * children are now terrified to fly. We take *-* family vacations a year and most of the time fly your airline. I've called customer service, sent emails, and I still get no response. My last resort is to put the entire story on all of my social media accounts if someone does not make this right. Last year, my Louis Vuitton was completely destroyed. I filed a report, and nothing! I will be waiting for a response from your airline. **I would like a refund on the cost we had in our flights.

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Customer service issue
Reported by GetHuman2462928
Mar 12th, 2019 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 4709 others
0 customers following this
Items needed
Name on booking
6 Character booking reference
Email address used for booking
Date of birth for passenger


GetHuman2462928 started working on this issue
Mar 12th, 2019 5:48pm