Allegiant Confirmation *TSBYX Matthew and Chloe McFarland February **, **** Flight...

GetHuman2234090's customer service issue with Allegiant from February 2019

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The issue in GetHuman2234090's own words
Allegiant Confirmation *TSBYX Matthew and Chloe McFarland February **, **** Flight **** to Orlando, Florida from Springfield MO Flight was to depart at *:** p.m. but had mechanical problems. You had two men working on a ladder with a flashlight and a paper manual. Very scary and we were sitting in Sanford Florida in a cell phone lot with no bathrooms and scared to death our son and five year granddaughter might not make in alive to Florida. We missed our scheduled events that we had made reservations for and could not cancel at that late hour. This ruined alot of our trip not to mention the mental anguish. Not to mention what our son went through with a five year old since they arrived at *:** p.m. on February **, ****. They did not board the airplane until *:** p.m. and our granddaughters first flight. We feel this should be refunded to our credit card. Please respond as soon as possible as we will be contacting our credit card company. Terry McFarland, *** White Oak Lane, Branson, MO. *****. My phone number ***-***-****. *****@***.com
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Customer service issue
Reported by GetHuman2234090
Feb 18th, 2019 - 8 mons ago
I have an issue with Allegiant too
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Seen by 12 customers so far
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GetHuman2234090 started working on this issue
Feb 18th 5:36pm