GetHuman-dmaley's customer service issue with Aliexpress Service from July 2018
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The issue in GetHuman-dmaley's own words
i want a refund for my damaged goods and product because im a regular alibaba customer ... My nanes Daniel Maley and i ordered a product from Cn group and i just recieved the product but the CN LAB ASAIN GROUP. I RECIEVED THE PRODUCT WITH THE BOX RIPPED AND A HOLE IN THE BOX( i was gonnna send it back when fedex handed it to me but they said due to the condition of thr box i couldnt sent it back in that condition. This company has been rude amd have awful customer service when i said there was a problem and they never once said sorry or anything for their unprofessional business selling practices and i love alibaba i go there all the time to buy from other venders so i need someone to help me get my money bwck from thus shadey vender but i need a refund necause i escalated the dispute on alibaba on my account im very upset right now. i really need a refund i got scammed so bad they runied the box and the product by shipping it in a very lazy way
that i am a regular customer that got a dented packaged with goods that has a hole in the hole also. i have never seen a package like this from your company. i am shocked
i would like my *** dollars refunded or at leave ***$ that i paid for the damaged product.
i have been a customer for almost a year and i expect to be treated fairly and not ripped off. i expect a refund when i tell someone i am buying goods from that the proof of the damaged goods is undeniable and i deserve there respect, i dont like to be treated like i did something wrong when it was not my fault all i dod was put my trust in alibaba.com to fulfill my orderr and to resolve the refund issue for my order that i purchased with my hard earned money.
i negotiated and tryed to make the seller understand but they did not.
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