I have placed an order of a set of four chips for my printer's cartridges with order id...

GetHuman926121's customer service issue with Aliexpress Service from July 2018

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The issue in GetHuman926121's own words
I have placed an order of a set of four chips for my printer's cartridges with order id **************.*I placed this order on ** july **** and i paid US $ **.** for it.*After ** days i received this order and i opened the packet. Packet contained four chips for four individual cartridges but one chip was broken. I open dispute and my dispute reason was found valid and AliExpress team has agreed to refund my money if i returned the product to seller in China. But today i went to post office and they charging money for shipment from India to China approx **.** US $ which is something equals to the value of product. So i am unable to return product.*AliExpress also said if would fail to return order within ** days then they will release money to seller.*I paid **.** US $ for order on ** july ****.*Toady i am unable to return product to seller due to high shipping charges.*I request AliExpress team to make again a fair decision for me and Refund my amount without returning product to seller because return shipping charges are approximately equals to the value of product that is not fair for me. Please help me and make a fair decision for me because i can't resend product to seller due to high shipping charges.*It is my humble request please help me and refund my money. Hope AliExpress team will not disappoint me.

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Aliexpress Service

Customer service issue
Reported by GetHuman926121
Jul 28th, 2018 - 3 years ago
Fixed
Seen by 6 customers so far
Similar issue to 2435 others
0 customers following this
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Timeline

GetHuman926121 started working on this issue
Jul 28th, 2018 6:17pm
GetHuman926121 indicated the issue is not fixed yet.
Jul 29th, 2018 7:24pm
GetHuman926121 indicated the issue is not fixed yet.
Jul 29th, 2018 7:28pm
GetHuman926121 indicated the issue is not fixed yet.
Jul 29th, 2018 7:29pm

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