I have ordered * seat covers and ground covers for * different cars. I received the ite...

GetHuman-salahay's customer service issue with Aliexpress Service from June 2018

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The issue in GetHuman-salahay's own words
I have ordered * seat covers and ground covers for * different cars. I received the items different color as it should be but I accept the color. the Problem was with the size for ground cover for * car and armrest for both cars they didn't fit. I communicated with the company which tried their best to waist my time, then after many days they told me they will resend me new items, but they didn't do and they kept wasting time. I opened a disputed I received * payment without explanation, Then I reopened it and disputed and received again * payment and that I didn't send messages between me and seller which I don't know that I have to as you already have all messages. Now I cant open the disputed again. The seller do not respond to my messages any more. What I shall do? I want the seller to resend me the items that do not fit as he promised. *Note In my first disputed i sent pictures of the items that do not fit.
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Aliexpress Service

Customer service issue
Reported by GetHuman-salahay
Jun 30th, 2018 - a yr ago
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GetHuman-salahay started working on this issue
Jun 30th, 2018 8:05am
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Jun 30th, 2018 8:05am
GetHuman-salahay indicated the issue is not fixed yet.
Jul 1st, 2018 9:08am