Order * ************** - Nail Drill, Product arrived damaged. Box was crushed and the i...
GetHuman712140's customer service issue with Aliexpress Service from May 2018
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Order * ************** - Nail Drill, Product arrived damaged. Box was crushed and the items were not secured, moving loosely inside the package. Contacted Seller instead of opening a dispute, Seller agreed to resend, waited for delivery, never arrived, Since I waited for the delivery I am now out of the Open a dispute time frame. Seller must have known that would happen, thats why he said lets now wait. I contacted the seller again, after many messages seller said he would resend the pen part of the drill. Now the seller is refusing to replace the damaged item, also offered to return the item and seller refuses to send a return paid postage label. I should not have to pay for the return since the item was delivered damaged. I either want my money refunded or a new pen for the drill sent
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