TO WHOM IT MAY CONCERN,**It seems that every time I PURCHASED SOMETHING WITH ALLIEXPRES...

GetHuman-lilykim's customer service issue with AliExpress from November 2020

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The issue in GetHuman-lilykim's own words
TO WHOM IT MAY CONCERN,**It seems that every time I PURCHASED SOMETHING WITH ALLIEXPRESS, I AM CHARGED BY YOU GUYS FOR CASH ADVANCE!!! Why am I being charged a CASH ADVANCE FROM YOUR COMPANY??? I have never been charged a cash advance on ANY other website purchase. The only reason I purchased anything from ALIEXPRESS was for your ***** sale made items cheaper. BUT CHARGING ME an extra $** FOR EACH PURCHASE was not even HALF the savings I RECEIVED. I contacted the sellers, but apparently, they did not charge me the extra $** for EACH purchase- THAT'S AN ALI EXPRESS CHARGE. I am extremely angry about these UNDISCLOSED HIDDEN FEES- it's rude and HIGHLY unethical. PLEASE REFUND THAT MONEY BACK TO ME before I file a complaint. Thank you.**Lily

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AliExpress

Customer service issue
Reported by GetHuman-lilykim
Nov 16th, 2020 - 5 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 18712 others
0 customers following this

Timeline

GetHuman-lilykim started working on this issue
Nov 16th, 2020 1:46am
GetHuman-lilykim indicated the issue is not fixed yet.
Nov 16th, 2020 6:34am
GetHuman-lilykim indicated the issue is not fixed yet.
Nov 16th, 2020 5:39pm