Hi seller has delayed till last moment providing a return ticket for the goods which ar...

GetHuman4870571's Problem With a Seller issue with AliExpress from May 2020

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AliExpress doesn't have a customer phone number that is answered by an agent. Instead, GetHuman4870571 will need to dig through the advice provided by AliExpress, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman4870571 can let us know if they help or not.
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Name on the account, Address on the account, Order number, and Email address
The issue in GetHuman4870571's own words
Hi seller has delayed till last moment providing a return ticket for the goods which are synthetic hair order number **************** as they have free return ticket policy returning from the Netherlands to China. The package will be picked up today but now there is only ** hours left for the returning time so the hair will not be back in time in China. I am being set up to return the goods and have to pay for the hair deu to seller waisting time to providing return ticket and seller has also put in false track and trace number in the system and I can not change the details to put in the accurate track and trace. The solution ** I want to get more time for the return policy till the seller got the goods back so I will get my money back from aliexpress. The solution *:Can your custermer service adjust the track and trace information to the accurate one?It is from TNT post and it is GD *********. Waiting for your response. greetings Shailina

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AliExpress

Problem With a Seller issue
Reported by GetHuman4870571
May 26th, 2020 - a year ago
Not resolved
Seen by 3 customers so far
Similar issue to 19562 others
0 customers following this

Timeline

GetHuman4870571 started working on this issue
May 26th, 2020 1:56pm
GetHuman4870571 shared this issue with friends on Facebook
May 26th, 2020 1:56pm
GetHuman4870571 shared this issue with friends on Facebook
May 26th, 2020 1:57pm