Hoax, robbery, fake, no reaction from seller, lost money, not the same item like on picture, fraud, dupery, cheat

GetHuman-pumawolf's Problem With a Seller issue with AliExpress from May 2020

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The issue in GetHuman-pumawolf's own words
I tried many things to use center helper but I got in contact only online system.service which doesn't was so helpful. It's impossible investigate with police as its to big distance and it's impossible to get direct email contact to the seller and protection of a seller never Ben worked ... The product is a hoax I buy big vase and I got tiny mini Stone pig, the seler ignore me and has never ivastignate to help me. My possibility to send him messages has been blocked i lost **€. I have read about law of aliexpress that "all information above are from self - declaration of merchants and AliExpress does not guarantee its authenticity or accuracy ". BUT : Merchants shall represent and warrant that all declared business information is full , accurate and true , otherwise may face penalty of AliExpress and * or law enforcement department . AND SOMEHOW.. It doesn't seems to be like that and I got no help like that way how is written there. Whatever how long I was tried to got support in all possibility or arternatives it been ignored what should be never ignored as a this huge corporation should react immediately and my work on that should be small and aliexpress shoukd take rest work on that to satisfied costumer it was just a most of lazy non worked company in the world which I meet on my life I got just very disappointed shocked and an just aliexpress let them easy to rob my money. The help cdnter is very modest and the automatic program told me that I should send the seler private email after that I was unable Even find or get email to this seller shop as nowhere is possible to get that to contact him private. It's is absurd what happening here how a human can ignore such a things. I didn't deserve to be treat this way. Such a pity that police can't help me because of such a distance
It's just about that here probably nothing will works to help me I lost **€ and it's just website which give option to buy whatever what but they don't care of all of this issues it's just like put website in the space and let happens whatever what possible and no one will cares as it is only internet.
They should just seriously look what is happening focus on it and help for people who should seriously get a help and focus how to catch the people who did wrong saling and just have some real protection the company must grow up stronger of they want exist for the closer future and have some of police protection for the people it's cost money but it's worth to do that o become a real dealer int he world like for example eBay or Amazon.
I'm using aliexpress since **,**** and I buy lots of items Im big fan of iPhone cases which I got almost of *** cases and almost all of them I use and it was first time when I got screwed with another product and I think I should be treat better way as I spend lots of money there very often and just it was first time when I got robbed this way and on the level I'm a DIAMOND customer and they say : We reserve the right to downgrade your membership level due to security reasons. Any violations including but not limited to refund abuse, coupon fraud and spam registration, will lead to the deduction of your membership Score.**I think they should seriously and really get focus on it as it can some day have some of ravages and bad ending of existing as a corporation in future if it will goo more this way until the court will take all in them hands if stuff won't be taken seriously they will be convinced by the judge and problem Wil be solved for every peron who lost his money but if the c...
I tried to contact police but distsnceakes this u ale to move them asses to do that.
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AliExpress

Vase for flowers
Problem With a Seller issue
Reported by GetHuman-pumawolf
May 24th, 2020 - a year ago
Not resolved
Seen by 3 customers so far
Similar issue to 19463 others
0 customers following this
Items needed
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Address on the account
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Timeline

GetHuman-pumawolf started working on this issue
May 24th, 2020 11:54am
GetHuman-pumawolf shared this issue with friends on Facebook
May 24th, 2020 12:22pm
GetHuman-pumawolf indicated the issue is not fixed yet.
May 24th, 2020 12:24pm
GetHuman-pumawolf indicated the issue is not fixed yet.
May 24th, 2020 12:24pm
GetHuman-pumawolf indicated the issue is not fixed yet.
May 24th, 2020 12:24pm
GetHuman-pumawolf indicated the issue is not fixed yet.
May 24th, 2020 12:24pm
GetHuman-pumawolf indicated the issue is not fixed yet.
May 24th, 2020 12:24pm
GetHuman-pumawolf shared this issue with others over email
May 24th, 2020 12:24pm