I registered for ali express as I made an order for a tourmalin hair iron with treatmen...

GetHuman-berdeech's Missing Order issue with AliExpress from September 2019

Help with my AliExpress issue
First: share to improve GetHuman-berdeech's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-berdeech may need:
Name on the account, Address on the account, Order number, and Email address
The issue in GetHuman-berdeech's own words
I registered for ali express as I made an order for a tourmalin hair iron with treatment about a week ago.payment was made through my credit card.*However, I have not received any news about this purchase so I checked for proof of purchase on my aliexpress account but could find nothing.*Then i checked further n found that my aliexpress account i registered was not properly done coz I mispelled my email *****@***.com instead of *****@***.com ,which i should have done.*Because of this mistaken spelling i have not been able to change my email or untangle my mistake.i tried to contact online support but have not been able to get the help I need.please help me sort things out as my credit card has already been charged.*Thank you.

GetHuman-berdeech did not yet indicate what AliExpress should do to make this right.

How GetHuman-berdeech fixed the problem

We are waiting for GetHuman-berdeech to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get AliExpress's attention and get better help faster. Tap below to get started.
Having AliExpress issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

AliExpress

Missing Order issue
Reported by GetHuman-berdeech
Sep 20th, 2019 - 2 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 33483 others
0 customers following this

Timeline

GetHuman-berdeech started working on this issue
Sep 20th, 2019 7:06am
GetHuman-berdeech indicated the issue is not fixed yet.
Sep 22nd, 2019 12:05pm
GetHuman-berdeech indicated the issue is not fixed yet.
Sep 22nd, 2019 12:05pm
GetHuman-berdeech indicated the issue is not fixed yet.
Sep 22nd, 2019 12:05pm