II just went to Albertsons and asked for the manager, waited for Joey and explained tha...

GetHuman4819057's customer service issue with Albertsons from May 2020

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II just went to Albertsons and asked for the manager, waited for Joey and explained that my wife did shopping and when she ask if she wanted her phone number the lady asked if she had the AP, my wife not knowing said an AP is for the phone. she didn't wouldn't the number and closed the sale. Today when I asked the MGR. to re run the sale so I could be given the coupon discounts as everyone else gets. I coupons and rewards do weekly on your site, have for as long as they been around. He stated he didn't know of any way to redo the sale , even when I had told him it has been done before and he re iterated he knew of know way and ha at least agreed to was odd she didn't take a number* with out even looking at the receipt. He finished by telling me to call corporate. I saw him walking isles as I shopped so it wasn't like he was too busy, he walked by the three vendors blocking entire isles and the two employees blocking entire isles and didn't ask them to leave lets say a Fire exit, or to maybe let customers go down your one way isles. Nor did he go to the ask the meat department why at **:** have you just pulled out the meat racks to stock the shelves, nor ask the vegetable department why everything they just stocked is old, wilted or looks like it came from a swamp like all you onions, did some one loose at poker and had to pay up buy sell that stuff or are you trying to close the store, as it appears to me, the check out went over *** the stores overall size, with some ** people in line when I didn't see but ** while walking the isles, and the Manager blew me off because he was busy? You phone system doesn't allow people to actually talk to someone and you have not replied to my e-mail from around the *th so apparently you don't care about ripping off customers and bad service, such as placing lunchables on sale and allowing your employees to save and by up the cases with the chicken nuggets never allowing customers to buy even *. been there seen it more than once. Also the rewards where you offer free items seem to be a fraud, the items are never on the shelf, let alone on some items there was never even a space for the item, hmmm.

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Albertsons

Customer service issue
Reported by GetHuman4819057
May 13th, 2020 - 7 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 92 others
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GetHuman4819057 started working on this issue
May 13th 7:35pm

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