I just received my power bill today and I live in a apartment there's no way my bill sh...

GetHuman-ericamja's customer service issue with Alabama Power from August 2018

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The issue in GetHuman-ericamja's own words
I just received my power bill today and I live in a apartment there's no way my bill should be ***.** on top of it no one is home doing the day plus I unplug everything in my house expect the refrigerator. My meter should not read **** there had to be a misread and need my meter reread before I pay a bill of ***.** that's too much for a apartment. My name is Erica James my address is *** Shelton Beach rd apt ** Saraland al *****. Account number ***** *****
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Alabama Power

Customer service issue
Reported by GetHuman-ericamja
Aug 27th, 2018 - 3 mons ago
I have an issue with Alabama Power too
Fixed
Seen by 4 customers so far
Similar issue to 123 others
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Timeline
GetHuman-ericamja started working on this issue
Aug 27th 7:13pm
GetHuman-ericamja indicated the issue is not fixed yet.
Aug 28th 1:22pm