Good morning. Yesterday I canceled my apartment reservation at airbnb. I got informatio...

GetHuman6868457's Refund a Charge issue with AirBnB from December 2021

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Booking reference, Billing address, Email address on the account, Account phone number, Payout method (If card or bank account, please include the last 4 digits), and Date of birth
The issue in GetHuman6868457's own words
Good morning. Yesterday I canceled my apartment reservation at airbnb. I got information - a refund bill of December *. Today, when I enter to the apartment, I see the "cancel the reservation" sign. When I press it, I get an error - "contact customer service". Today the refund bill is not visible as of December *. I called ************. The answering machine did not help me, someone was supposed to call within ** minutes. I still haven't got a call. Please help. Apartment code HMB*ZYSDDP.*My phone number is *** *** *** ***. Regards.

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AirBnB

Refund a Charge issue
Reported by GetHuman6868457
Dec 3rd, 2021 - 6 months ago
Not resolved
Seen by 9 customers so far
Similar issue to 161 others
0 customers following this

Timeline

GetHuman6868457 started working on this issue
Dec 3rd, 2021 8:53am
GetHuman6868457 indicated the issue is not fixed yet.
Dec 6th, 2021 1:31pm

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