Hi, I received an email about a security code. I have not used Airbnb in nearly * years...

GetHuman-tadhgmur's customer service issue with AirBnB from March 2021

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Booking reference, Billing address, Email address on the account, Account phone number, Payout method (If card or bank account, please include the last 4 digits), and Date of birth
The issue in GetHuman-tadhgmur's own words
Hi, I received an email about a security code. I have not used Airbnb in nearly * years and I believe someone has tried to access my account. I went to change my password however I could not log in as it needed to send a security code to an old phone number that I no longer use. So I could not log in or change my details in my account. Please could you update my account details to a different phone number or some other way of allowing me in to my account, so I can change my password. I hope to hear from you soon. Thanks, Tadhg Murtagh. Phone No: **** ** *******

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AirBnB

Customer service issue
Reported by GetHuman-tadhgmur
Mar 23rd, 2021 - 2 months ago
Not resolved
Seen by 7 customers so far
Similar issue to 6292 others
0 customers following this

Timeline

GetHuman-tadhgmur started working on this issue
Mar 23rd 7:06pm