Hi there, My confirmation code is HMW*NQE*BZ. Check in ** March - * April. I reserved...

GetHuman-nokphanc's Cancel Booking issue with AirBnB from March 2021

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The issue in GetHuman-nokphanc's own words
Hi there, My confirmation code is HMW*NQE*BZ. Check in ** March - * April. I reserved for my husband who staying in Ireland now. Yesterday he has a chance to visit the place. Unfortunately it is in the basement floor which the owner didn’t mention about it. All the photos not look the same as a real place. My husband hate a basement floor. We did contact the host, he told us to contact AirBnb directly for the refund. Any possible we can cancel this booking and get a full refund as it was mentioned before we made a reservation that this place can be cancel in **hrs after booking. Can you suggest how we have to do? Thank you very much in advance for your reply. *Warm regards,*Nok

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Cancel Booking issue
Reported by GetHuman-nokphanc
Mar 22nd, 2021 - 2 months ago
Not resolved
Seen by 10 customers so far
Similar issue to 6318 others
0 customers following this


GetHuman-nokphanc started working on this issue
Mar 22nd 7:07am