I booked a reservation for tomorrow night for two nights and I didn’t see the part wher...

GetHuman5866360's customer service issue with AirBnB from March 2021

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The issue in GetHuman5866360's own words
I booked a reservation for tomorrow night for two nights and I didn’t see the part where it said that there can no children. This was meant for my sons father to stay the night and hang out during the day in the room with our son but the host has said he cannot do that. We want to cancel and get the full refund even though it says we’re not allowed because the host has approved a full refund for us. Please contact the host to confirm.

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AirBnB

Customer service issue
Reported by GetHuman5866360
Mar 19th, 2021 - 2 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 6378 others
0 customers following this

Timeline

GetHuman5866360 started working on this issue
Mar 19th 11:40pm