Hi airbnb customerservice!*I like to use your airbnb-system to get accommodation*in Fin...

GetHuman-erkkikos's customer service issue with AirBnB from March 2021

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Booking reference, Billing address, Email address on the account, Account phone number, Payout method (If card or bank account, please include the last 4 digits), and Date of birth
The issue in GetHuman-erkkikos's own words
Hi airbnb customerservice!*I like to use your airbnb-system to get accommodation*in Finland. It is anonymous and no people behind this system, no place to call in Europe*You have created bug-system so you loose customers all the time.*Both me and my wife tried to get accommodation*today with*PC.*.* *I could not get through to system. First I put all information to register even my telephonenumber. When I tried to make reservation, you forced me in system to but my telenumber again to make reservation, but your system told, your telenumber*is already in use, so I could never get my reservation through.*How could I been registered even system didnt*accept my telenumber.**.* I tried again with my android*telephone, but there it is sending this gode to my already antic , no use, email ...@phnet.fi , which I cannot get rid, because you like to register to it first using this email???? Who has created this system. How you can be profitable.**. Then we tried to do this reservation with my wifes PC. There it would not get through the system. We registered her first, but when liked to do reservation, it claimed there is no account in this email address. In the upper part of window it says Account is availalble. Tried also with telephone, but same SSDD.*Could you kindly answer, how we can make reservation, so that it goes through to final.How I can get rid from old accounts, which I am not used and can get in to that account?*Hope that can be some day your happy customer, but now very unhappy.*Everything with all love.*BRgsErkki Koski-Lammi, M*kikatu **, ***** Finland Europe

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AirBnB

Customer service issue
Reported by GetHuman-erkkikos
Mar 9th, 2021 - 4 months ago
Not resolved
Seen by 10 customers so far
Similar issue to 6660 others
0 customers following this

Timeline

GetHuman-erkkikos started working on this issue
Mar 9th 11:23am