was trying to call to customer phone number, did not go through.*I am trying to change...

GetHuman-nancyzch's Change Booking issue with AirBnB from October 2020

Help with my AirBnB issue
First: share to improve GetHuman-nancyzch's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-nancyzch may need:
Booking reference, Billing address, Email address on the account, Account phone number, Payout method (If card or bank account, please include the last 4 digits), and Date of birth
The issue in GetHuman-nancyzch's own words
was trying to call to customer phone number, did not go through.*I am trying to change the date since I really do not like the place I stayed. The electic kettle was broken since I checked in, let host know, she did nothing. Then the kitchenware are very limited, the only cooking pan was wobbling and while I was cooking the handler broken off and almost burned my hand. I let host know, she said due to virus she can not help me, I ordered delivery they put outside of the door, so she has excuse and I am sick of it. I requested to short stay, she said she disagree. I would like request my change the date and refund my money. Thanks.

GetHuman-nancyzch did not yet indicate what AirBnB should do to make this right.

How GetHuman-nancyzch fixed the problem

We are waiting for GetHuman-nancyzch to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common AirBnB customer problems.
How Do I List My Property on Airbnb?How Do I Reach a Customer Service Rep from Airbnb?How Do I Contact Support from Airbnb?How Do I Report Fraud to Airbnb?How Do I Recover My Airbnb Account?
Do you have a customer issue as well?
We can help you get AirBnB's attention and get better help faster. Tap below to get started.
Having AirBnB issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

AirBnB

Change Booking issue
Reported by GetHuman-nancyzch
Oct 25th, 2020 - 4 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 9089 others
0 customers following this

Timeline

GetHuman-nancyzch started working on this issue
Oct 25th, 2020 12:45pm

Paying Too Much for Cable?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies