was trying to call to customer phone number, did not go through.*I am trying to change...

GetHuman-nancyzch's Change Booking issue with AirBnB from October 2020

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Before contacting them, items GetHuman-nancyzch may need:
Booking reference, Billing address, Email address on the account, Account phone number, Payout method (If card or bank account, please include the last 4 digits), and Date of birth
The issue in GetHuman-nancyzch's own words
was trying to call to customer phone number, did not go through.*I am trying to change the date since I really do not like the place I stayed. The electic kettle was broken since I checked in, let host know, she did nothing. Then the kitchenware are very limited, the only cooking pan was wobbling and while I was cooking the handler broken off and almost burned my hand. I let host know, she said due to virus she can not help me, I ordered delivery they put outside of the door, so she has excuse and I am sick of it. I requested to short stay, she said she disagree. I would like request my change the date and refund my money. Thanks.

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Change Booking issue
Reported by GetHuman-nancyzch
Oct 25th, 2020 - 4 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 9089 others
0 customers following this


GetHuman-nancyzch started working on this issue
Oct 25th, 2020 12:45pm

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