Hello, My name is Migle Terese. I’m staying in the apartment booked through Airbnb and...

GetHuman-etylgim's customer service issue with AirBnB from May 2020

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The issue in GetHuman-etylgim's own words
Hello, My name is Migle Terese. I’m staying in the apartment booked through Airbnb and I have a lot issues, so wanted to ask if is it possible to get my maney back for the stay.** when I came here the first day And was waiting in the lobby one of the neighbor sat near me and said that he will put his dic* in my mouth and will take pictures of me naked. I said that I will call ***, so he left but he said that he live in * floor and he will find me, I feel really unsafe here.** when I came here the wifi didn’t work, I call to the owner and he didn’t do anything. He said that I have to call by myself and fix it.** I rent the car yesterday and I wanted to park in the parking lot. On the ad it says that I will have a parking lot, but when I came to the gates and call the owner how can I enter the parking lot, he said that he didn’t attach the key for the gates and he is not going to bring it to me, because he lives one hour away and I have to park the car in other parking and pay for it!** the bed is very uncomfortable and it’s impossible to sleep. I just saw that all the customers were complaining about it but the owner didn’t do anything.*** the carpet in the apartment is unclean, I found trashes under the sofa table.**Can you help me what to do to get my money back, because I can nOt stay here. I payed A lot money and not getting what I suppose to!**The owner is rude and he is very angry if I call him. Please help me! I’m afraid to go somewhere because of that guy and can not sleep...!!!!!**Thank you!

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AirBnB

Customer service issue
Reported by GetHuman-etylgim
May 24th, 2020 - 5 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 8991 others
0 customers following this

Timeline

GetHuman-etylgim started working on this issue
May 24th 5:25pm
GetHuman-etylgim indicated the issue is not fixed yet.
May 27th 4:48pm

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